Ball Pits

Colorful and safe play area with soft foam balls for kids to enjoy. Perfect for all ages.

Bounce Houses

Endless fun and excitement with various themed Bounce Houses. Magical experience for kids at parties.

Bumper Cars

Thrilling and entertaining Bumper Cars for an unforgettable experience. Safe and fun for kids.

Terms and conditions

Soft Play Palace Terms and Conditions

There is a non refunable deposit of $100 required to secure your event date and time.

 

There is a security and incidental deposit required in the amount of $150.00, that will be refunded upon inspection of the rental equipment and there is no damage, excessive dirt, markings to the equipment and all balls are placed back into the ball pit upon pickup.

 

The delivery fee is based on your event location.

 

Failure to submit the required payment upon invoice, within 24 hours will result in the cancellation of you reservation and release the date and time selected. 

 

Final payment is due within 30 days of the event date. Failure to pay will result in cancellation of your event date and time.

 

Frequently Asked Questions

What is Soft Play

Soft play is a mobile playground desinged for any ocassion for small children to play, explore & have fun. All of the equipment is made of soft and padded materials. Soft play increases motor skills, social skills, creativity and cognitive developement.

How do I book?

Please select your package and any addons, proceed to the cart. Enter your event date and location address in the comments fied. Please allow 24 hours for an invoice to be sent to you, which will include the dlivery fee based on the location. 

Is there an age limit?

Yes, our soft play equipment is ideal dor children 6 months to 5 years. 

Are you insured?

Yes, we are insured!

How far in advance should I book?

We recommend booking at least 30+ days in advance to secure your desired date and time. Any event booked 7 days or less of your event date, requires the full payment to be remitted.

Do you provide setup and takedown services?

Yes, we handle all sanitation, setup and takedown services to ensure a stress-free experience for our customers.

What is your cancellation policy?

Our cancellation policy allows for a full refund if cancelled within 24 hours after booking. 

 

Cancellations made 45 days or more before the event will receive a partial refund (excluding the deposit).

 

Cancellations made within 30 days of the event are non-refundable.

 

 

Do you have a weather policy?

If there is inclement weather in the forecast, we will need an alternative indoor setup option or we will need to reschedule your evenrt based on availbaility. 

Soft Play Palace will not set up outdoors in heavy rain/lightening, extreme heat conditions or extreme high winds.

Soft Play Palace provided a soft opening and it was the perfect setup for my daughters 1st birthday party. The kids had a blast !

Demita S.

Contact us

Have a question or ready to book? Reach out to us at mysoftplaypalace1@gmail.com

About us

mysoftplaypalace.com is a party rental company based in Chicago, Illinois, specializing in stylish setups for children's parties and events. We aim to provide a memorable and enjoyable experience for both kids and parents. With a focus on safety and fun, we bring the party to you!